Gebajji Privacy Policy — How we protect your information

1. What Information We Collect

Gebajji collects various types of information necessary to provide our service. We collect only information essential for service operations. We never request unnecessary data.

2. How Information Is Collected

We collect information in various ways. The most direct method is what you provide — during registration, profile updates, or when contacting support.

• Provided Directly: Account registration, KYC form submission, and information provided in support chats.
• Automatically: When you browse our site, we collect device and session information through cookies and log files.
• Via Transactions: During deposit or withdrawal, required information is obtained from the payment processor.
• Third-party verifiers: Approved third parties may be used in certain cases to verify identity and age.

3. How We Use Your Information

Gebajji uses your information only for specified and transparent purposes. No data is used for marketing without your consent.

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions.
• To provide customer service and technical support.
• To detect fraud, money laundering, and misuse.
• To comply with legal obligations.
• To personalize your experience on the platform.
• To send you relevant promotions and offers with your consent.

We never sell your information to advertising networks or share it with unrelated third parties.

4. Sharing Information with Third Parties

Gebajji shares information with third parties only in the limited circumstances outlined below. We never sell your information.

• Payment Processor: Necessary information is shared with authorized payment gateways to process transactions.
• Identity Verifier: Identity information may be shared with approved verification providers for the KYC process.
• Legal authorities: We may be required to provide information to government agencies under court orders or legal obligations.
• Technology Partners: Cloud service and security providers receive limited data access to operate the platform.

5. Security Measures

Gebajji uses industry-leading security technology to protect your information. Our servers and databases are continuously monitored.

• For all data transfers 256-bit SSL/TLS encryption Is used.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Two-Factor Authentication (2FA) is available.
• Regular security audits and penetration testing are conducted.
• Automated alerts are sent for suspicious logins or transactions.
• Data centers are protected by physical security and access controls.

However, remember — complete security on the internet cannot be guaranteed. Stay vigilant in protecting your account.

6. Cookie Policy

Gebajji website uses cookies. Cookies are small text files stored in your browser. They help improve your browsing experience and ensure our services run properly.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functionality cookies: Remembers your preferences and language settings.
• Analytics Cookies: Collects site usage statistics to help improve the service.
• Marketing Cookies: Used to show relevant offers. You can turn this off at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

7. Your Rights

As a Gebajji user, you have specific rights over your own information. We respect these rights and you can exercise them at any time.

• Right to access: You can request to know what information we have about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: In some cases, you can request deletion of your information.
• Right to Data Portability: You can request your information in machine-readable format.
• Right to object: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, contact our support team. We will respond within 30 business days.

8. Data Retention Period

Gebajji does not retain your information longer than necessary. Once the purpose of service delivery is fulfilled or legal obligations expire, your data is securely deleted.

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, some information may be retained for up to 5 years for legal reasons.
• Financial transaction records are retained according to regulatory authority guidelines.
• Once consent for marketing communications is withdrawn, processing of that data stops immediately.

9. Protection of Minors

Gebajji strictly does not serve anyone under 18 years old. We do not knowingly collect information from minors. If we discover a minor is using our service, we will immediately close that account and delete all collected data.

10. Policy Changes

Gebajji may update this privacy policy as needed. If we make significant changes, we will notify you via email or platform notification. The date of the updated policy will always be displayed at the top of this page.

Continued use of the service after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11. Contact

For any privacy questions or requests, contact our data protection team. We are available 24 hours, 7 days a week.